This privacy policy for RevOptimal, LLC (“Company,” “we,” “us”, or “our”) describes how and why we might collect, store, use, and/or share your information when you use any services provided by us (the “Services”) and/or visit our website https://revoptimal.com (the “Site”).
Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us. By accessing or using the Services in any capacity, you expressly authorize us to collect, receive, use, process, retain and disclose or transmit your information as described in this privacy policy. If you do not agree with our policies and practices, please do not use the Services.
“Personal Information” (sometimes called “Personally Identifiable Information”) refers to information which personally identifies you—whether alone or when combined with Usage Data and other non-personal information—including but not limited to your name, email address, mailing and/or physical address, mobile device number, telephone number, date of birth, your photograph, and other information or data that identifies you.
Personal Information may also include information you provide us in connection with a payment or banking service (“Payment Service”) offered to you as a convenience in association with the Services, whereby you can maintain your credit card or bank account information (each a “Payment Account”) securely with us in connection with your registered account, as defined below.
If you register for an account to access the Services, we will collect your first name, last name, and email address for purposes of creating a profile and allowing you access to the Services. However, you may voluntarily provide personal information to us when expressing an interest in obtaining information about us or otherwise contacting us.
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit the Site and/or use the Services.
We automatically collect certain information when you visit, use or navigate the Site. Such information may also include, depending on whether it can be reasonably linked to your other Personal Information or used to identify you, your IP address, MAC address, device-specific information (including hardware information about any device you are using to access or use the Services, such as your UDID or hardware model information), device type, unique device identifiers, advertising identifiers, serial numbers, mobile network information, file names and versions, preferred languages, operating system information (including your operating system version), browser type, location information, user preferences, dates and times of use of the Services, browsing activity and browsing history, and features you have used (collectively, “Usage Data”). This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes.
We may collect the following information and other related information when you use the Services:
We use personal information collected via the Site and/or in the course of providing the Services for our legitimate business purposes, in order to fulfill our contract with you, for compliance with our legal obligations, or otherwise with your consent. We use the information we collect or receive:
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
We may use cookies and other tracking technologies to collect and store your information.
You may disable cookies by adjusting the settings on your Web browser. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Each browser is different, so you may wish to review the "Help" menu of your browser to learn how to change your cookie preferences. Note, however, that you may be required to enable cookies in order to use certain functions on our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
Our Cookies - Our cookies are “first-party cookies,” and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.
Security Cookies - Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
Site Management Cookies - Site management cookies are used to maintain your identity or session on the Site. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Third-Party Cookies - Third-party cookies may be placed on your computer when you visit the site of companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
Other Tracking Technologies - In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data.
The Services may link to other websites and internet resources, or incorporate third-party tools, services, APIs, SDKs, and widgets that are not owned, operated or controlled by us. We are not responsible for the safety of any information that you share with these third-party providers who advertise or are otherwise linked, but are not affiliated with, the Site.
We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our Site. You should review the policies of such third parties and contact them directly to respond to your questions.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site and/or our Services is at your own risk. You should only access the services within a secure environment.
We do not knowingly collect data from or market to children under 18 years of age.
By using the Site and/or our Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site and/or our Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at privacy@revoptimal.com.
Yes, we may update this privacy policy from time to time. We will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
You have certain rights to control the personal information we hold about you, including choices about how we use that information. In some jurisdictions, users may (i) access, modify or delete their personal information, (ii) restrict how we process their personal information, or (iii) be informed of the personal information we have about them. Residents of Colorado, Connecticut, Virginia, and Utah have the right to opt out of targeted advertising. California residents have the right to ask us to disclose what personal information we have about them and what we do with that information, to delete their personal information, to direct us not to sell or share their personal information, to correct inaccurate information that we have about them, and to limit our use and disclosure of their sensitive personal information. In the EU and the UK, users may restrict the processing of their personal information under certain circumstances.
To exercise any such choices, you may contact us using the form found at www.revoptimal.com/dsar or by emailing privacy@revoptimal.com. In your request, please state the information you want changed, whether you’d like the information suppressed from our database, or whether there are limitations you’d like us to put on how we use your personal information.
We might need to keep certain information for recordkeeping purposes, as allowed by law, so in certain circumstances your request won’t ensure complete removal of the information.
As part of our ongoing compliance efforts, below are metrics detailing our responses to personal information management requests:
| Calendar Year 2023 | Number Received | Number Complied With in Whole or Part | Number Denied in Whole or Part | Average Response in Days |
|---|---|---|---|---|
| Access Requests | 0 | 0 | 0 | N/A |
| Correction Requests | 0 | 0 | 0 | N/A |
| Deletion Requests | 0 | 0 | 0 | N/A |
| Do Not Sell or Share Requests | 89,446 | 89,446 | 0 | 4 |
If you have questions or comments about this policy, you may contact us by email or post to:
612 Andrew Higgins Blvd, Ste 2000, New Orleans, LA 70130 USA
privacy@revoptimal.com
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