Introduction

This privacy policy for RevOptimal, LLC (“Company,” “we,”, “us”, or “our”) describes how and why we might collect, store, use, and/or share your information when you use any services provided by us (the “Services”) and/or visit our website https://revoptimal.com (the “Site”).

Please read this privacy policy carefully which we incorporate into our Terms of Use (“Terms”) located at http://revoptimal.com/terms as it will help you make informed decisions about sharing your personal information with us. By accessing or using our Services in any capacity, you agree to our Terms and expressly authorize us to collect, receive, use, process, retain and disclose or transmit your information as described in this privacy policy. If you do not agree with our policies and practices, please do not use our Services.

What Information Do We Collect?

“Personal Information” (sometimes called “Personally Identifiable Information”) refers to information which personally identifies you—whether alone or when combined with Usage Data and other non-personal information—including but not limited to your name, email address, mailing and/or physical address, mobile device number, telephone number, , date of birth, your photograph, and other information or data that identifies you.

Personal Information may also include information you provide us in connection with a payment or banking service (“Payment Service”) offered to you as a convenience in association with the Services, whereby you can maintain your credit card or bank account information (each a “Payment Account”) securely with us in connection with your registered account, as defined below.

Personal information you disclose to us

If you register for an account to access our Services, we will collect your first name, last name, and email address for purposes of creating a profile and allowing you access to our Services. However, you may voluntarily provide personal information to us when expressing an interest in obtaining information about us or otherwise contacting us.

Information automatically collected

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Site and/or use our Services.

We automatically collect certain information when you visit, use or navigate the Site. Such information may also include, depending on whether it can be reasonably linked to your other Personal Information or used to identify you, your IP address, MAC address, device-specific information (including hardware information about any device you are using to access or use the Services, such as your UDID or hardware model information), device type, unique device identifiers, advertising identifiers, serial numbers, mobile network information, file names and versions, preferred languages, operating system information (including your operating system version), browser type, location information, user preferences, dates and times of use of the Services, browsing activity and browsing history, and features you have used (collectively, “Usage Data”). This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected through our Platform

We may collect information regarding your geo-location, mobile device, push notifications, and other related information when you use our proprietary revenue technology platform (“Platform”).

• Geo-Location Information. We may request access or permission to and track location-based information from your device, either continuously or while you are using our application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
• Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
• Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Information From Other Sources

• Users providing feedback, ratings, reviews, references or compliments
• Our third-party business partners through which you create or access your registered account, such as payment providers, social media services, or applications or websites that use our APIs or whose APIs we use
• Publicly available sources
• Marketing service providers

How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site and/or in the course of providing our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To provide you the Services you require. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• Request Feedback. We may use your information to request feedback and to contact you about your use of our Site and/or our Services.
• To protect our Sites and/or our Services. We may use your information as part of our efforts to keep our Sites and our Services safe and secure (for example, for fraud monitoring and prevention).
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site and/or our Services, products, marketing and your experience.

Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Site and/or on our Services, which will enable them to collect data about how you interact with the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
• With your Consent. We may disclose your personal information for any other purpose with your consent.

Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

You may disable cookies by adjusting the settings on your Web browser. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Each browser is different, so you may wish to review the "Help" menu of your browser to learn how to change your cookie preferences. Note, however, that you may be required to enable cookies in order to use certain functions on our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Our Cookies - Our cookies are “first-party cookies,” and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Security Cookies - Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies - Site management cookies are used to maintain your identity or session on the Site. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies - Third-party cookies may be placed on your computer when you visit the site of companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Other Tracking Technologies - In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data.

What is our stance on third-party websites?

Our Services may link to other websites and internet resources, or incorporate third-party tools, services, APIs, SDKs, and widgets that are not owned, operated or controlled by us. We are not responsible for the safety of any information that you share with these third-party providers who advertise or are otherwise linked, but are not affiliated with, our Site.

We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our Site. You should review the policies of such third parties and contact them directly to respond to your questions.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site and/or our Services is at your own risk. You should only access the services within a secure environment.

Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age.

By using the Site and/or our Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site and/or our Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at privacy@revoptimal.com.

Do we make updates to this policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How can you contact us about this policy?

If you have questions or comments about this policy, you may contact us by email or post to:

612 Andrew Higgins Blvd, Ste 2000, New Orleans, LA 70130 USA

privacy@revoptimal.com